Reading Time: 6 minutes
Every business relies on conversations to move work forward. Sales calls, support discussions, meetings, and voicemails all carry important details that are easy to miss when relying on memory or manual notes.
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Reading Time: 6 minutes
Every business relies on conversations to move work forward. Sales calls, support discussions, meetings, and voicemails all carry important details that are easy to miss when relying on memory or manual notes.
Reading Time: 6 minutes
Let’s talk about something most businesses don’t like to admit. Phone calls are still one of the strongest signals of customer intent, yet they are also one of the most ignored parts of the customer journey.
When a phone rings, someone on the other side wants an answer now. They are not browsing. They are not researching ...
Reading Time: 6 minutes
Managing call forwarding sounds simple. But many users miss important calls because one setting was never turned off.
At Vitel Global, we regularly see businesses struggle with missed incoming calls, misrouted callers, ...