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If you’ve ever run an NPS survey inside a SaaS product, you already know the truth most blogs forget to mention: NPS is only as good as the tool you use.
Every business wants loyal customers—but in Salesforce, loyalty isn’t just about tracking contacts or opportunities. It’s about understanding what your customers really feel. And that’s exactly where NPS tools for Salesforce come in.
And with Sale...
In my experience evaluating and implementing survey tools across SaaS, B2B, and service-led teams, one pattern has always stood out: the businesses that actively measure customer experience outperform those that rely on assumptions. And inside HubSpot, th...
In my interactions with businesses globally spanning over more than ten years, one thing has always remained true—every business wants to measure Net Promoter Score. And rightly so. NPS isn’t just another CX metric; it’s a growth engine that helps businesses track ...
