Zen Ex Machina

An AI product operating model is the structural shift that separates the 7% who scale AI from the 93% who do not. The standard pattern is familiar to every CIO. A budget gets secured, a project team stands up, a design is scoped, an implementation runs, and the result is handed to operations to sustain. The failure rate of that pattern, applied to AI, is n...

The program closed on schedule. The delivery partner reported the outcomes as achieved. The board accepted the closure paper, the executive sponsor signed off, and the next quarter’s strategic agenda moved on. Twelve to eighteen months later, the metrics that were supposed to have shifted have not. The conversation now is upward — to the board, to th...

A vendor marketing page recently made a striking claim: 69% of directors already use AI. The number appeared without a source, a methodology, or a sample size. It was an estimate, generated by a vendor selling the governed alternative. The statistic does not hold up. But the underlying condition it was pointing at does — and for executive, program, and pro...

In Brief

An AI vendor’s marketing tagline recently stopped me mid-scroll: Let AI run the work. Keep humans in control of the outcomes. It is an honest framing of the problem. It is the wrong solution to it.

In Brief