Follow ZDNet - Social CRM: The Conversation, filter it, and define how you want to receive the news (via Email, RSS, Telegram, WhatsApp etc.) https://follow.it/zdnet51 Sun, 23 Jan 2022 14:27:46 +0200 https://api.follow.it/track-rss-story-click/v3/3StZ2NyZ3frdSOL4Ck5IhJVjH6qdYdAk Up and comer Sven Esser delves into not only how the 'Supply Chain' impacts the customer experience but what kind of new model the supply chain needs to adopt to not only fix the contemporary problems.]]> Thu, 20 Jan 2022 18:48:20 +0200 https://api.follow.it/track-rss-story-click/v3/3StZ2NyZ3frdSOL4Ck5IhJVjH6qdYdAk https://api.follow.it/track-rss-story-click/v3/3StZ2NyZ3fq69v1KGUOwLsb1naedg1wr Mike Boysen details his realistic approach to customer experience, addressing the CRM industry on the "why" and the "how."]]> Wed, 20 Oct 2021 16:53:05 +0200 https://api.follow.it/track-rss-story-click/v3/3StZ2NyZ3fq69v1KGUOwLsb1naedg1wr