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VUX World

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Website title: VUX World • The future of AI-driven customer experience

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AI agents with salaries: Inside the "Cloud Employee” model with Gabe Larsen, Atonom
What happens when AI stops being treated like a tool and starts being hired like an employee?

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10 ways SharkNinja uses AI to support a $5B business
Discover how SharkNinja has moved beyond experimentation to production-scale AI implementation.

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The evolution of conversation design in the age of generative AI with Georgios Tserdanelis, JPMorganChase
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Automating customer service across 170 countries with HBX Group
HBX Group sits in the middle of one of the most complex customer service chains in travel. A single issue can span a traveller, a travel agent, a global booking platform and a hotel on the other side of the world.

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Designing conversational AI that works with Anne Cantera of Optimum
From IVRs to multimodal AI experiences, the hardest problems are rarely technical. Anne Cantera breaks down what it takes to design conversational AI that customers trust and use.

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