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View from the Wing title: View from the Wing - Thought Leader in Travel

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Skytrax named Chase’s defunct Hong Kong lounge the world’s third-best independent airport lounge. Its winner at LaGuardia isn’t even the best lounge in that airport. The results expose how little these awards tell travelers about where they’ll actually find the best experience.

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American Airlines is finally working on a fix for the rolling delays that drag you out of the lounge to a gate with no plane. The reported plan: start in Charlotte and estimate boarding from the inbound aircraft's arrival.

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Delta’s latest denial focuses on using personal data, while its executives have described a future of individually generated fares. Those are different claims—and the pricing changes could mean cheaper tickets for some travelers while making the lowest fares harder for others to find.

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American, Delta and United are opposing just two additional Air China flights, citing their rival’s access to Russian airspace. But the fight also protects them from competition that once made trips across Asia much cheaper—and that travelers would benefit from getting back.

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A traveler says a flight attendant challenged him about flushing after he entered the lavatory to put in contacts. Passengers should handle their own mess, but airlines still need someone responsible for keeping bathrooms usable.

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