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Title: Vanguard Dealer Services Blog

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The automotive industry is seeing a generational shift as younger consumers make up a growing share of vehicle buyers. M...


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The Finance Office Is No Longer the Final Stop

Digital retailing has transformed the vehicle buying journey. Customers often arrive at the dealer...


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For many dealership customers, the finance office is where anticipation meets uncertainty. They’ve chosen a vehicle and are ready to complete the purchase. Yet for some, stepping into the finance off...


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The Disconnect That Customers Feel Immediately

Sales teams and finance departments usually want the same outcome. Both groups are focused on creatin...


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