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Site title: UX Collective

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How to help people who don’t read discover new features

Writing discovery and onboarding content for “another” new feature, but this time it’s actually gonna get read.


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Designing for AI means designing like it’s 1999
You can’t talk about 1999 without Hamster Dance.That means looking back at the unfinished, handmade web to reinvent how we design for AI — and who we become — now.

If you designed for the web in 1999, you remember the feeling while the Hamster Dance video was playing in t...


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We haven’t lost the battle for Empathy. Have we?

A meditation on presence, AI, and the uncomfortable work of understanding people before we design for them.


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The trust gap between AI and humans

How designers can save brilliant AI from dying in onboarding — before it’s too late.


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Solutions journalism needs better conflict, not less of it
But not the sort of conflict you usually see on the newsMost journalism doesn’t cut to the reasons behind conflicts. It only reports on the conflict and, in many cases, dramatizes that conflict. But what if journalists were trained to think about conflict differently? Photo credit: Adobe Creative Commons / Adobe Stock.

The ever-evolving conflicts in the Middle East, ...


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