The compensation payments that are paid out that a number of the larger telecoms firms have signed up to increased on 1st April 2026. The amounts are paid out for things like delayed repairs, staff missing a booked appointment or a new service starting later than originally planned. The automatic compensation scheme is not compulsory, […]

The post

The Zyxel ONT constructed with plastic that is 95% recycled plastic has been installed in over 500,000 places across the UK and is a key part of Openreach reducing its environmental footprint. Sustainable business practices may not always be the flavour of the month but by using only 5% virgin plastic in the casing of […]

The post

When we talk about travel, we often say trains are better than other forms of transport due to being able to work. If you rely on Internet connectivity however, this is optimistic to say the least. On a receipt trip to Cardiff, we found the Wi-Fi service from GWR to be almost unusable due its […]

The post

The full fibre rollouts continue and with the end of March last week and the start of a new financial year it looks like another bumper rollout month for Openreach further boosting the overall UK gigabit figures so that this stands at 90.49%. The commercial and Government funded rollouts of full fibre (Gigabit) in Wales […]

The post

The Scottish Borders town of Hawick that already has extensive GoFibre and Openreach full fibre footprints now has Virgin Media O2 full fibre productions available via the nexfibre XGS-PON rollout. The border town joins nearby Jedburgh which also has nexfibre available. While our mapped footprint is smaller currently than the GoFibre or Openreach FTTP footprints […]

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