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What happens when your systems get better—but your client experience gets colder?
In this episode, Craig and Shannon explore how to simplify your business without removing the human element that keeps clients connected. Using ideas from The Human Element and the famous instant cake mix “add an egg” story, they break down why people resist change, why clients still need...
Todd and Shannon welcome James Bottomley of Haven Creatives to the Spiro Podcast for a conversation about creating more intentional, effective real estate video content. James shares how he got started in real estate media as a teenager, how Haven Creatives grew into a luxury real estate media agency, and why great video is not just about gear or flashy visuals.
The he...
What happens when Todd and Craig throw out the script and answer the kinds of questions that usually stay behind the scenes? In this episode of the Spiro Podcast, the conversation gets more candid, personal, and unpredictable as they work through a mix of business, industry, mindset, and opinion-based questions. From entrepreneurship and client relationships t...
Todd and Craig welcome Heather Haas, realtor, speaker, influencer, and keynote speaker from Spiro Sync 2026, to the Spiro Podcast. Heather shares how networking, intentional relationships, and authentic content creation helped grow her business and personal brand. The conversation dives into social media, mindset, mindfulness, branding, and why trying to “be yourself” online ...
At some point, doing everything yourself becomes the bottleneck. In this episode of the Spiro Podcast, Todd and Craig dive into how virtual assistants can help real estate media businesses create more consistency, free up time, and scale more effectively. From editing workflows and admin tasks to communication and client experience, they break down where VAs can provide the b...