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 GIG DRIVERS, BEWARE
Court rulings reveal vulnerabilities for ridesharing and delivery drivers There’s at least one factor that may work in favor of gig drivers as they seek insurance protection for their driving: whether their state regards TNCs as motor carriers … . By Joseph S. Harrington, CPCU You’re not going to get a lot of sympathy after […]

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ROCK, PAPER, SCISSORS, AI
How will this new game be played? A great deal is still to be determined In the brief time since AI was formally introduced to the world at large just a few years ago, it has shifted the definition of the phrase “speed of change.”   By Cheryl L. Koch, CPCU, ARM, AAI, ACSR, AFIS and […]

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GROWTH IS OPTIONAL. LEADERSHIP IS NOT.
When growth feels harder than it should, it’s usually not a market problem Here’s the part most leaders don’t love to hear: The hardest person you’ll ever lead is yourself. By Brent Kelly Let’s get one thing straight right out of the gate: growth doesn’t happen automatically. If it did, every agency that’s been around […]

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A CASE STUDY ON OFFICE CONFRONTATIONS
Preventing workplace altercations through an improved code of conduct Over time, the general atmosphere will noticeably improve and employee satisfaction and morale increase. By Sarah Warhaftig, J.D., CRM John, the risk manager for an organization, has become increasingly concerned about a rise in forceful verbal confrontations in the office. While none of these incidents has [&...

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DON’T FIRE YOUR FUTURE
What high-tech companies’ AI whiplash means for independent agencies If you automate without retraining, you’re not trimming fat, you’re cutting muscle. And your people feel it. By Carolyn Smith, APR, CRA, TRA We all watched it happen. High-tech companies laid off thousands of employees in the name of efficiency, cost control and automation, calling it […]

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