Please turn JavaScript on
header-image

The Power Meaningful Connections - An Interview with Matthew Caron

Is this your feed? Claim it!

Publisher:  Unclaimed!
Message frequency:  0.28 / week

Message History

This article was created in collaboration with Embrace and draws from our recent webinar, The AI Playbook for Zendesk Support Leaders, where support leaders shared practical, real-world lessons from using AI inside Zendesk.

AI is taking o...


Read full story

As we look back on 2025, one thing is clear: our community showed up with intention, generosity, and a real desire to support one another. Across multiple cities and conversations, we came together to learn, share, and build meaningful connections that go far beyond any single event.

A Year of Coming Together


Read full story

By Phil Verghis, helping teams close the gap between strategy and execution with practical tools that drive lasting results.

Most organizations don't fail at strateg...


Read full story

Exciting news! Support Driven Summit 2025 is just around the corner, happening October 28–30 in San Francisco. Here’s your guide to all the updates and highlights so you can make the most of this year’s Summit.

Join the Conversation with Slido

Make the most of each sess...


Read full story

By Miles Goldstein, empowering global support teams to deliver smarter, faster solutions through scalable processes and customer-focused innovation.

Many people post ab...


Read full story