This article was created in collaboration with Embrace and draws from our recent webinar, The AI Playbook for Zendesk Support Leaders, where support leaders shared practical, real-world lessons from using AI inside Zendesk.
AI is taking o...
follow.it gives you an easy way to subscribe to The Power Meaningful Connections - An Interview with Matthew Caron's news feed! Click on Follow below and we deliver the updates you want via email, phone or you can read them here on the website on your own news page.
You can also unsubscribe anytime painlessly. You can even combine feeds from The Power Meaningful Connections - An Interview with Matthew Caron with other site's feeds!
Title: Support Driven
Is this your feed? Claim it!
This article was created in collaboration with Embrace and draws from our recent webinar, The AI Playbook for Zendesk Support Leaders, where support leaders shared practical, real-world lessons from using AI inside Zendesk.
AI is taking o...
As we look back on 2025, one thing is clear: our community showed up with intention, generosity, and a real desire to support one another. Across multiple cities and conversations, we came together to learn, share, and build meaningful connections that go far beyond any single event.
A Year of Coming TogetherBy Phil Verghis, helping teams close the gap between strategy and execution with practical tools that drive lasting results.
Most organizations don't fail at strateg...
Exciting news! Support Driven Summit 2025 is just around the corner, happening October 28–30 in San Francisco. Here’s your guide to all the updates and highlights so you can make the most of this year’s Summit.
Join the Conversation with SlidoMake the most of each sess...
By Miles Goldstein, empowering global support teams to deliver smarter, faster solutions through scalable processes and customer-focused innovation.
Many people post ab...