The Mobile Report

Despite all the bad decisions the company makes, one thing T-Mobile has always done (mostly) is apply speed rules to everyone equally. Different priorities on the network may affect speeds for people differently, but assuming there’s no congestion in an area, all customers no matter what plan they’re on could be expected to get the fastest speeds possible with their equipment...

Helium Mobile has been on quite the bender recently. After announcing the death of their free “Zero” plan and calling their free users “parasites” and saying “good riddance” that they are gone, the carrier has now announced that they have been acquired by Noble Mobile. The good news is that they will still use the Helium Network, meaning the change will be seamless to current...

Update 8:15pm 5/29: Things seem to be stable now. We will monitor things and report if things change. Update 7:45pm 5/29: Intermittent issues persist. Specific websites will fail to load or take extremely long to load. Examples include facebook.com and nbcnews.com. The issue is definitely still persisting, though it is “better”. T-Mobile famously entered the home fiber busine...

FirstNet, AT&T’s dedicated first responder network, has been offering top-priority access to the AT&T cellular network since 2017. It ensures that first responders get priority access no matter what, including during disasters when standard cell plans would hit congestion and overloaded networks. Essentially, a first responder can sign up for a FirstNet line, and then...

Helium Mobile discontinued their free “Zero” plan for new customers a month ago. Then, a few days ago, existing customers were contacted and told they’d be automatically moved to the $15/mo “Air” plan on June 11th. When Helium Mobile first started out, they offered a $5/mo and then a $20/mo unlimited plan to early adopters. The company promised those plans were for life at th...