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Site title: The London Business Journal – London's number 1 business magazine for news, features business, commerce and entrepreneurship in the UK and worldwide

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HOTELS USING AI MESSAGING RECORD 54% AVERAGE UPSELL REVENUE GROWTH, CANARY REPORT FINDS

An analysis of more than 10 million AI-powered hotel guest interactions suggests artificial intelligence is becoming a revenue-generating tool rather than simply a customer service channel.


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MAJESTIC WINE OPENS 30TH NEW STORE AS UK EXPANSION GATHERS PACE

Britain’s largest specialist wine retailer has returned to Ealing with a new 2,550 sq ft store, marking its 30th opening since its acquisition by Fortress Investment Group in 2019. The investment reinforces Majestic’s commitment to physical retail as it expands its consumer and hospitality bu...


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INGÉDIAG EXTENDS FRENCH REACH THROUGH CELNOR-SUPPORTED ETI-DIAG ACQUISITION

The acquisition strengthens Ingédiag’s position in France’s property diagnostics market, adding specialist compliance expertise and extending its geographical reach as parent group Celnor continues t...


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NEW YORK SECURITY SPECIALIST GTS BUILDS UK PRESENCE TO SERVE CORPORATE CLIENTS

New York-headquartered security firm Global Threat Solutions has established a UK operation in London’s Pall Mall, extending its international business into the British corpo...


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WARWICK STUDY OF 4,432 BUSINESS LEADERS CHALLENGES ASSUMPTIONS ABOUT NET ZERO

Business leaders may be more committed to tackling climate change than their competitors realise. New international research involving more than 4,400 SME owners and executives suggests that mistaken assumptions about other business leaders’ attitudes could be discouraging s...


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