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The Kaplan Group

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Site title: Commercial Collection Agency Services - The Kaplan Group

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Subscription Facts: 55 SaaS and B2B Payment Statistics for 2025

Failed SaaS subscription payments have emerged as a critical challenge for software companies, directly influencing cash flow, customer retention, and long-term business health. Payment failures and involuntary churn account for as much as 40% of lost subscribers and significant annual revenue leakage. Understanding why recurring payments fail, and tracking their impact, is e...


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Which States Are Facing The Most Medical Debt?

Medical debt has become one of the most pervasive financial burdens facing American households, affecting more than one-third of all families nationwide. A new report by The Kaplan Group examines the national medical debt crisis through comprehensive state-level data, revealing s...


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California’s Freelance Worker Protection Act

On September 28, 2024 Governor Newsom signed SB 988, the Freelance Worker Protection Act, and its key provisions became law on January 1, 2025. The FWPA creates baseline contract and payment protections for many freelancers and small one-person contracting entities, and it gives freelancers tools to enforce those rights.

Who’s covered ...


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Which U.S. Cities Are Hurting Most From Tourism’s Crash?

International tourism to the United States experienced a significant contraction in July 2025, with total losses of 624,404 visitors representing an 8.9% year-over-year decline. The downturn generated an estimated $2.62 billion in lost spending. A new report by The Kaplan Group a...


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54 Statistics on the B2B Payment Delays 

The B2B payment landscape in 2025 reveals a crisis of unprecedented proportions. More than half of all business-to-business invoiced sales in America are overdue, creating a ripple effect that touches every aspect of commercial operations—from cash flow and growth plans to supplier relationships and operational efficiency.

The Payment Delay Crisis <...


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