Businesses lose a lot of money every year to chargeback and reverse transactions. In most instances, the cause of the problem will lie in the fact that no obvious record of customer authorization exists.

Industry reports ...

“I manage travel for 40 people, track every expense, and handle vendor contracts. Despite that, I’m still listed as ‘support staff.’”

If you’ve ever worked as an administrative assistant, that probably sounds familiar and hits close to home. Most admin assistant job descriptions reduce the role to “scheduling meetings” and “answering phones.” But anyone who is actu...

“Our billing period is every three weeks. I have encountered employees who would no longer present expenses due to the belief that it is not worth the trouble.” When a finance manager made that comment on Reddit, it received no pushback. E...

A thread in r/InternalAudit put it plainly: the hardest part of auditing expense reports isn’t spotting the fraud, it’s the fact that no one told you to look until months after the money was gone. 

By the time the finan...

A controller at a mid-size company described the situation plainly: employees email receipt photos on Friday afternoon, someone on the finance team keys them into a spreadsheet on Monday, and Finance spends the rest of the week reconciling them against the card statement, one line at a time.

The frustration is real. Manual expense reporting is a three-person job th...