The ENGAGE Blog by Blackbaud

If you oversee the finances for a community health center, you are acutely aware of how Medicaid is changing with the passage of H.R.1 in July 2025. You probably have patients who face coverage gaps, and uncompensated care costs are climbing. NACHC estimates this sector will absorb

AI innovation can often start with technology, then works backward to the people it’s meant to serve.

But in the social impact sector where the work is deeply human, that approach can’t hold.

At Blackbaud, we believe in a people-first approach to AI innovation, where technology needs to earn its place in this relationship-driven environment.

This...

Leadership transitions, new fund accounting software, changes in reporting expectations—none of these are new pressures for nonprofit finance teams. What has changed is the margin for error. Teams are leaner. Turnover is higher. And the pace of change leaves little room for missteps. When change is handled without attention to the people involved, even well‑designed ...

When used with clear ends and principles, AI has the power to become a true force multiplier for grantmakers looking to become more strategic and equitable with their grantmaking. It can help program officers synthesize hundreds of grantee reports, surface patterns across a portfolio, and uncover insights that would otherwise stay buried in spreadsheets and PDFs.

Bu...

A phonathon gives fundraisers a way to connect donor outreach and engagement with fundraising calls in one coordinated campaign. Meaning, they still offer something many channels cannot: a real-time, person-to-person conversation that can build trust, surface donor intent, and create momentum for giving. When done well, a phonathon is not just a series of asks. It is a relati...