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Site title: The ChannelPro Network | MSP News, Events, and Insights

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Growing an MSP in the past has involved hiring more technicians to support more customers, devices and service requests. AI is transforming that equation faster than anticipated. MSPs need help keeping pace, and that’s exactly what ConnectWise wants to do.

Executives shared that message during the IT Nation Connect Global 2026 keynote. CEO


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Why MSPs can’t rely on conventional sandboxes to contain increasingly capable AI models.

If your takeaway from the OpenAI and Anthropic security incidents is simply “rogue AI is here,” you’ve picked the least actionable lesson. The more useful lesson is that frontier AI can find and exploit ordinary security weaknesses at extraordinary speed – and that lesson...


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For MSPs, AI readiness starts with knowing who – or what – has privileged access and who’s accountable for it.

Imagine an MSP connecting a new AI agent platform or series of homegrown AI agents to its core systems, SaaS applications, and PSA platform. The goal sounds straightforward: automate manual tasks, summarize tickets, retrieve account details, or more s...


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MSP technology news headlines for the week of Nov. 2, 2026

Huntress is expanding its managed security platform with new identity threat blocking and ransomware disruption capabilities, while Auvik is bringing more automation and vulnerability monitoring to network management. Meanwhile, Guardz is teaming up with Palo Alto Networks to strengthen browser security for MSP custom...


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An office move is a tough time for the IT lead to disappear. Add a new job, an unfamiliar network and an unexpected trip to intensive care, and suddenly business continuity becomes a very personal concern.

In this episode of IT Nightmares, Justin Esgar talks with Andres Plaza, CEO of OneconnectionIT, about the ruptured appendix that put him in the hospital for two week...


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