Technology & Marketing Law Blog

In search engine parlance, the “bounce” rate is the percent of searchers who click on a search results link and then immediately hit the back button. High bounce rates usually signal that something has gone wrong. Either the destination website didn’t appeal to the user enough to convert them to engage more, or the search result wasn’t what the consumer was looking for (or bo...

[I’ve been sitting on this ruling for almost a month because blog posts like this are time-consuming and emotionally draining to write. It may not look it, but this post took about 6 hours to write.]

This case involves a terrible tragedy: genocidal violent attacks on the Rohingya minority in Myanmar at the beginning of the 2010s. The plaintiffs sued Facebook for its ro...

This court summarizes: “At the core of Taddeo-Waite’s complaint is his desire to hold X liable for allegedly maintaining a graphic and upsetting post on its platform, amplifying the reach of that post, and hampering the extent of Taddeo-Waite’s own content.”

I’ve posted a transcript of a conversation between me and my TSPA and TSF cofounders Adelin Cai and Clara Tsao, guided by Amanda Menking of TSF. In the conversation, we discuss the origin stories of the Trust & Safety Professional Association and the Trust...

This is the remand of the troubling Ninth Circuit Section 23...