Please turn JavaScript on
header-image

Successful Marketing Focuses On Targeting, Not Segmentation

Is this your feed? Claim it!

Publisher:  Unclaimed!
Message frequency:  0.39 / day

Message History

Decades ago, in the annals of advertising agency history, BBDO had an approach to creating winning communications. It was called The Four Point Process. The Four Point Process was a really big deal because, at the time, ad agencies had the best, most innovatively profitable research departments in town. The Four Point process made use of BBDO’s groundbreaking – and since wide...


Read full story

I have a special spot in my heart for Memory Brands, because I have worked on so many of them and found them to be rather misunderstood.

Memory brands are not smaller benchmark brands. They have high awareness. They have distribution. They often have decades of household penetration under their belts.


Read full story

For years of working with organizations to refine and implement vision and core values, I’ve told the Johnson & Johnson Tylenol story. You’ve probably heard it.

In 1982, seven people in the Chicago area


Read full story

In 1968, computer scientist Melvin Conway made an observation that’s been shaping how we understand teams and technology ever since:

Any system’s design will reflect the communication structure of the organization that created it.

Engineers call this Conway’s Law


Read full story

Category Benchmarks are the reference point for the category.

They define quality expectations. They anchor price ladders. They shape what “normal” looks like. They are widely distributed, culturally familiar, and top-of-mind.

Their risk is gradual dilution of differentiation.

This paradox is structural because the systems that protect their current posit...


Read full story