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It’s 4 PM on a Friday, and a critical security alert just hit your dashboard. Your gut says it’s probably nothing, but your brain says “what if it’s not?”
Who do you call?
If your answer is “no one,” you’re not alone. Most MSPs make critical security decisions in isolation. You’re expected to be the expert. Your team looks to...
If you count the number of backup tools currently running across your client base, the number is probably higher than you’d like to admit. One for on-prem, one for M365, maybe another for cloud VMs. And that’s before you factor in the clients who are running something you didn’t set up.
Client environments are sim...
You might have firewalls and discovery scans in place, but a new kind of risk is slipping right past them. Your clients’ employees just want to get their work done faster, but that drive for efficiency is creating a massive blind spot. We call it shadow AI, and it happens when employees grab AI tools like ChatGPT, Claude or even sn...
The earth is constantly shifting beneath an MSP’s feet. Changing customer expectations, evolving security threats, technology innovation, talent scarcity, increased regulatory and compliance requirements; the list of things to keep on top of grows daily. It’s hard to keep up! But if you don’t, it won’t be long before your profitability and relevance are at risk.
Those ...