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Salesforce Sales Account Research Deep Dive: Set-Up Guide, Key Benefits, and More

Sales teams are expected to know their customers inside and out. Not just who they are, but what matters to them, what pressures they are under, and where the opportunities really exist.

Researching prospective and existing custom...


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Why You Should Move from Future Methods to Queueable Apex in Salesforce

Asynchronous processing is key to building scalable Salesforce applications – especially when handling long-running tasks like API callouts or bulk updates.

While @future methods were once the standard for running background jobs, Salesforce’s current best practice is to use Queueable Apex, which offers greater flexibility, visibili...


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Salesforce Spring ’26 Release: Editable Data Table for Flow Is Here

The Spring ‘26 release surprises are not over just yet! If you’re like me, one of the first things that you saw when investigating the Spring ‘26 drop was that the Data Table component for Flow was finally editable. You may have then shed a tear when it was taken away hours later due to some issues with it.

Well… it’s back! It looks like it’s here to stay, too. Buck...


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GetFeedback and Delighted to be Retired in 2026: What Salesforce Users Need to Know

I didn’t expect to write this article. When I started at GetFeedback as the Global Product Growth and Innovation Evangelist, we were the underdog, but we kept beating SurveyMonkey. We did so well that they decided to buy us instead of competing.

Now, years later, I’m watching two major customer experience platforms announce their end dates just months apart. After 2...


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Salesforce Data Breach Was ‘Highly Preventable’, Louis Vuitton Lawsuit Claims

Louis Vuitton did not heed Salesforce’s warnings and security recommendations to protect against voice phishing attacks from cybercriminals who stole customer data from the fashion house last summer, a proposed class action claims.

A 48-page complaint, filed in New York federal court on Tuesday by Maryland resident Adriana Winkler, claims that Louis Vuitton failed ...


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