Routeware – Integrated Technology Solutions for Waste and Recycling Operations

For most of modern history, municipal waste operations ran on paper and radios. Routes were drawn on wall maps, drivers carried printed run sheets, missed pickups were logged on sticky notes, and a supervisor‘s’ sense of trucks location came from a two-way radio and experience. It worked, in the way manual systems work, right up until a city grew, a service changed, or a resi...

A hauler that runs both residential and commercial routes often assumes one software system can handle both equally well. It rarely can. Commercial waste is a different business from residential collection in almost every operational detail, and the places where it differs are exactly the places where a hauler makes or loses money. Software built for the rhythm of residential...

Every public works team knows the pattern. A holiday lands midweek, every collection day after it shifts back by one, and the office phones start ringing nonstop. Residents want to know why their bin is still at the curb and if their pickup is still happening.. Multiply that exchange across a service area, and a single holiday turns an ordinary week into one of the most call-...

A trash hauling business is a deceptively complicated thing to run. From the outside, it looks simple: send a truck, empty the container, send the bill. From the inside, a hauler is juggling routes that change daily, drivers who need to know exactly where to go and what to do, containers scattered across a service area, invoices that have to reflect what happened in the field...

A university is one of the hardest environments in which to run a waste and recycling program due to the nuances of campus life. Every autumn, thousands of new students arrive, most of them bringing recycling habits from somewhere else, some good, some bad, none of them matched to this campus’s particular rules. A dense, mixed-use environment of dorms, dining halls, labs, off...