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Many speakers spend hours preparing their presentation and only seconds thinking about the question-and-answer period. That’s a mistake.
In my experience coaching executives, entrepreneurs, physicians, attorneys, and corporate leaders, the greatest anxiety often doesn’t come from delivering the speech. It comes from what happens after the applause.
The Q&a...
Most speakers make the same mistake. They assume that if they say something, people will remember most of it. They won’t.
But there’s a management concept that can dramatically improve audience recall of your presentations, speeches, meetings, and conversations, it’s the 80/20 Rule, also known as the Pareto Principle.
The ...
Have we forgotten how to talk to strangers?
A recent Wall Street Journal article reported something both surprising and concerning: Americans are talking to each other significantly less than they did two decades ago.
Drawing on