Retail Merchandiser

The stakes are high when you have a shipment of defective goods sitting in your warehouse. Your bulk defective inventory ties up valuable capital, threatens customer relationships and puts your brand reputation at risk. For professionals in consumer goods and retail, this scenario demands swift action and smart decision-making to minimize losses and protect business health.

As various countries around the world deal with the effects of the latest El Nio, Rachel Delacour, CEO and Co-Founder of Sweep, shares her expertise on how extreme weather events like this one impact retailers and supply chains, and how her company works to help mitigate them. “Sweep is a software vendor and sustainability data intelligence platform that helps large companies...

As retailers accelerate instant, AI-driven customer service, a new problem is emerging: refund fraud and policy abuse are scaling at the same speed as the automation of customer experience (CX) operations. The main challenge is no longer just trying to stop payment fraud at checkout – it’s understanding who you’re dealing with, in real time, across every customer touchpoint. ...

The headlines look a little like a Covid flashback: Consumers in 2026 are investing in their home life, nailing down their bills and securing their future. Amid economic uncertainty, frivolous spending is out, but home improvement and domestic financial products are booming. We’re staying in and cocooning, planning for the long term, and shopping with intent. These insights h...

In 2003, 15-year-old Susie Ma set up a market stall beside her mother in South London, armed with little more than her grandmother’s homemade body scrub recipe and a determination to fund rent and education after moving from Australia to the UK. More than two decades later, Susie’s entrepreneurial spirit and passion for natural, ethical ingredients drives one of the UK’s fast...