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Restoration & Remediation Magazine

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ServiceMaster Restore’s President John Tovar shares why restoration growth is shifting from a market count strategy to a market density strategy that helps improve response times and service.




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The CORE Group partners with Helixco to provide cloud-based technology supporting its National Commercial Program. The platform will centralize Time and Materials billing and standardize workflows across CORE’s restoration contractor network.


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Xcelerate messaging centralizes two-way text messages directly in the job file, helping restoration professionals eliminate phone tag and reduce miscommunication. Time-stamped conversations create a clear record and improves customer experience.


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ATI Restoration has appointed four leaders across operations, supply chain, workforce development, and finance. The additions support the company’s new four-division operating model designed to strengthen regional accountability and national scalability.


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During CAT events, homeowners often have urgent questions about their insurance and FEMA coverage. Restoration professionals must communicate clearly, explain their role, and avoid interpreting their customer’s policy.




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