Healthcare is not only one of the largest sectors in the economy but also one of the most competitive when it comes to patient acquisition. In 2024, U.S. healthcare spending reached $5 [...]

[Brentwood, TN] — RepuGen, a leading healthcare reputation management platform, announced that co-founder Lauren Parr will now be known professionally as Lauren Banks following her recent marriage.

This announcement is intended to help client [...]

Methods by which patients choose their healthcare providers are no longer similar to how they were a decade ago. While patients used to choose their providers depending on referrals, today’s patients have adopted a new method, where patients use the internet to research their chosen healthc [...]

In healthcare, reputation crises are no longer sparked by a media headline. Rather, a reputation crisis is often a slow-building concern sparked by a disconnect between patient expectations and the digital experience provided by a healthcare practice. A lag in responding to online patient reviews [...]

Patient experience has become one of the most visible indicators of healthcare quality. While clinical outcomes remain central to care delivery, patients increasingly evaluate providers based on how the entire experience feels, from scheduling an appointment to post-visit follow-up. Online review [...]