Ragan Communications

Use this framework to prepare your team before something goes wrong.

Stephanie Nivinskus is principal, Ragan’s Center for AI Strategy. 

What happens when an AI agent does something it wasn’t supposed to do? And how quickly would your comms tea...

How do internal comms pros get important messages to franchise owners?

At one of the world’s largest restaurant chains the people running the stores don’t usually work for the people writing the messages. In most cases, franchise owners hear about an initiative from headquarters, then decide for themselves whether to run it.

“Every franchisee is differen...

Employees want to see leaders who can navigate uncertainty.

Most change announcements tell employees what leaders have decided. But far fewer show them what leaders saw before deciding it. 

During Ragan’s Internal Communications Conference at Microsoft HQ in Redmond, Washington, last month, Sheryl Lewis, president of

How can communicators help leaders adjust?

The first 90 days of an employee’s tenure is a key window in which they get culturally acclimated to a new organization, often with the help of communicators. The same concept applies to new executives.

During Ragan’s Internal Communications Conference at Microsoft HQ in Redmond, Washington, Kristen Larsen, direc...

Hear from the honorees about the processes behind their exemplary work.

Communicators, marketers and PR professionals spend a lot of their time highlighting other people and their work. For one afternoon, the tables turned.

At Ragan’s 2026 Zenith Awards at The Edison Ballroom in Midtown Manhattan, communicators, PR pros and marketers gathered to celebrate excell...