By Adv. Amarjeet Singh, Founder, PRAN β Policy Research Action Network Foundation
IntroductionA phone call announcing a "free gift" seemed harmless enough. Yet for one consumer from Telangana, it led to the payment of βΉ1.8 lakh, years of frustration, and ultimately an eight-year legal battle.
In a significant consumer rights victory, the Telangana State Consumer D...
