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PON – Program on Negotiation at Harvard Law School

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Website title: PON - Program on Negotiation at Harvard Law School

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Top Ten Posts About Conflict Resolution

Conflict resolution is the the process of resolving a dispute by meeting at least some of each side’s needs while addressing their underlying interests. In practice, effective conflict resolution often requires a blend of power-based and interest-based approaches, such as ...


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Employment Contract Negotiation: Morals Clauses

As film producer Harvey Weinstein’s crimes against women helped ignite the #MeToo movement and ultimately led to the collapse of his company, many organizations—particularly in entertainment, media, and sports—began rethinking how to reduce the risk of similar scandals. One increasingly common tool in employment contract negoti...


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Managing Difficult Employees—or Managing Ourselves?

Ask the managers of a certain high-volume restaurant in the Midwest what their greatest work challenge is, and they’ll likely answer with some version of the same refrain: managing difficult employees.

When something goes wrong—an item sells out during the lunch rus...


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Negotiation Case Studies: Google’s Approach to Dispute Resolution

Here’s a telling example of how organizations sometimes try to avoid litigation by pursuing negotiation with their counterparts. Faced with antitrust scrutiny, Google has long embraced a guiding principle for dispute resolution: “Don’t litigate, negotiate,” according to reporting by the Wall Street Journal.

For years, U.S. and European regulators accused Googl...


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Relationship-Building in Negotiation

Forging close bonds often helps negotiators reach better deals, collaborate more effectively over time, and manage conflict when it arises. Yet negotiators frequently rush through—or overlook—the relationship-building phase of negotiation. Here’s some advice on how to approach this critical aspect of negotiation in a more deliberate and systematic way.

Overcome Pa...


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