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It’s easy to talk about employee experience but much harder to define what good actually looks like.

Most organisations are doing something in this area, whether that’s running surveys, launching EX initiatives or rolling out listening programmes.

And yet, many are still left asking:

“Why isn’t this making the differen...


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In her recent blog Stop Fixing Engagement. Start Designing It, Emma explores why traditional engagement approaches are no longer working and why engagement is not something you fix, but something that emerges from the...


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Let’s be honest.

Most organisations are still approaching employee engagement in the same way they have for years:

Run a survey Identify what’s “broken” Create an action plan Repeat

On the surface, it looks logical. Data-led. Sensible.

But in practice?

It’s not working.

Because this is a transactional model of engagement


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There’s something happening in internal communication right now.

You can feel it.

Not in the latest channel launch.
Not in another content calendar.
But in a growing realisation:

Broadcast isn’t working anymore.

And more importantly…

It was never designed to.

From communication to m...

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Last week was Neurodiversity Celebration Week.

And yes – there is a lot to celebrate.

But if we’re serious about being people-first, we also need to be honest about what that actually means in practice.

Over the past year, I’ve started to share more openly that I have ADHD.

Sometimes intentionally.

Sometimes… less so.

There’s nothing quite l...


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