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What should a good Project Management Office actually do?

A PMO can create standards, dashboards, governance, meetings, and reporting, but those are tools, not outcomes.

In this episode of People, Process, Progress, Kevin Pannell explores three outcomes a good PMO should help create: Visibility, Predictability, and Confidence.

Drawing fr...


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Welcome to Episode 430 of People, Process, Progress.

For many organizations, July marks the beginning of a new fiscal year. Budgets reset, priorities shift, and new initiatives begin. It's an exciting time, but it's also the perfect opportunity to pause before rushing into more work.

In this episode, Kevin Pannell shares why every successful year sho...


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What should you do during your first days as a leader?

Many new managers and executives feel pressure to prove themselves by introducing new processes, reorganizing teams, or making immediate changes. But what if the best first move is something different?

Inspired by Bruce Lee's famous advice to "be like water," Kevin Pannell explores why effective ...


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The traditional project management Big Three of Scope, Schedule, and Cost are foundational. They are not going anywhere, and they should not. However, those metrics primarily measure the process. If you only look at data on a digital dashboard, you are missing the human element that determines whether a project succeeds or fails.

In this episode, we break down ho...


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A project is marked green on the tracker, the meetings are happening, and the status reports look perfect. Then, the delivery day arrives, and the end users are completely unprepared. What happened?

In this premiere episode of People. Process. Progress., veteran IT PMO Director Kevin Pannell breaks down the metric trap of green dashboards and explains why your tr...


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