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Ask any Teams admin how call quality was last month and you will get a pretty good answer. Poor Call Rate per building, CQD reports, Power BI templates, etc. Microsoft gives you handy tools for that.
Now ask a different question: How many Teams calls are running in your organization right now, and who is suffering in them?
Most admins I talk to c...
TrueDEM macOS agent brings (near)real-time call analytics to Mac users.
The new TrueDEM macOS agent will be released in October. It provides in-call analytics and full parity on call quality analytics with the TrueDEM Windows agent.
The Mac blind spotmacOS is common in many organizations. Not just among developers and techies. Many of our c...