OpenText Blogs

Recently we hosted a live webinar focused on a question many organizations struggle to answer: What is your EDI adoption rate? Not whether you have EDI. Not whether key partners are technically connected. But what share of your actual B2B transaction volume is processed electronically—by location, process, trading partner, and document type—and where ...

Something extraordinary is happening inside the world's banks, and most customers will never see it. Artificial intelligence systems are beginning to act, not just advise. They are investigating suspicious transactions, flagging refinancing opportunities, and engaging customers, all without a human initiating the request. Welcome to the era of agentic AI.

Un...

Salesforce has become the operational center for customer relationships. It tells teams who the customer is, what they bought, what they need, and where they are in the customer journey.

But for many organizations, the communications that shape the cus...

Customers trust OpenText™ Documentum™ Content Management (CM) to help them ensure their high volume, critical business content is secure, organized, preserved and easily accessible while adhering to privacy and security protocols. Documentum users ...

We know that AI is restructuring how organizations think about enterprise information. Across industries, businesses are investing heavily in analytics, automation, and AI-driven workflows to improve decision-making and drive greater operational efficiency.

But amid this extraordinary wave of innovation, many organizations are encountering the same critical...