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OpenText Blogs: OpenText Blogs - News, Opinion & Insights from The Information Company

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On July 28, 2025, TransUnion disclosed a data breach affecting more than 4.4 million individuals. It exposed names, Social Security numbers, and dates of birth. The compromise stemmed from a third-party application used in consumer support operations. Although no credit data was involved, the exposed information is highly sensitive and can be used to facilitate identi...

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For many organizations, 2025 was the year of generative AI pilots, prototypes, and progress. The excitement was real, and so were the growing pains.

According to recent href="https://www.opentext.com/en/media/report/opentext-foundry-marketpulse-survey-the-role-of-genai-in-modernizing-content-management-report-en.pdf" rel="noopener ugc nofollow" target="_b...

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The DevOps experience at OpenText World 2025 brought the energy of modern software delivery to the heart of Nashville—and this year’s DevOps stream delivered our strongest, most unified story yet. With customers, partners, and industry leaders joining us from ar...

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OpenText World 2025 made one thing clear: customer experience is entering a new era — one driven by intelligence, powered by AI, and shaped by continuous conversations. For those who couldn’t join us in Nashville, here are the five biggest OpenText™ Experience takeaways that will define the year ahead.

1. Conversations are the new customer expe...

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In the mining industry, precision drives progress as each project relies on fast and accurate communication. For a global mining company in Brazil, operating efficiently across multiple regions and languages was crucial. Thousands of technical reports, environmental records, and compliance documents were stored across disconnected systems and in various languages, mak...

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