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What happens if artificial intelligence becomes as capable as—or more capable than—human beings?
Most conversations about AI stop at whether artificial general intelligence will arrive. In this episode of Onward, Ben Miller and Kanika Bahl accept that premise and ask the more difficult question: What happens after?
Kanika is the founder ...
Days after ChatGPT launched, Intercom called it an “iPhone moment" and bet a $300 million ARR business that AI was the future of customer service. On this episode of Onward, Ben talks with Paul Adams, Chief Product Officer of Fin (formerly Intercom), about the pivot to AI customer service: why the decision was easier than you might think, why the culture change was brutal, a...
Raza Habib, Member of Technical Staff at Anthropic (creators of Claude and Claude Code) unpacks what “Artificial General Intelligence” even means, why the pace of AI progress still looks steep, and what that implies for jobs, companies, and public policy. Raza shares how his own “AGI probability” evolved from PhD-era skepticism to today’s conviction that we’re on a transform...
IPO Roadshow: VCX is the public ticker for private tech
The number of public companies has been cut in half over the past 25 years. The best private companies are staying private longer than ever. As a result, ordinary investors have been locked out of the biggest wealth-creation opportunities of this generation. With AI threatening to drive wealth ine...