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Office 365 for IT Pros

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Message History

High-Volume Email for Internal Recipients Only – And It Costs

Almost two years ago, Microsoft launched the High-Volume Email (HVE) solution for Exchange Online. The idea was very simple. Exchange Online is not designed to host mailboxes that send very large amounts of e...


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Entra B2B Collaboration (Guest Accounts) Becomes the Basis for Access to Shared Files and Folders

Microsoft 365 message center notification MC1243549 (4 Mar 2026) brings news of the final deprecation of One-Time Passcodes (OTP) within SharePoint Online and OneDrive for Business from July 2026.

The journey to remove OTP from SharePoint Online and OneDrive for Bus...


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Shared Mailboxes Are Not CRM Systems: Limited Measurements Are Possible

Although they’re not designed to act like a customer relationship management (CRM), many organizations use shared mailboxes to capture and respond to customer interactions. Shared mailboxes don’t


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New Option to Help Build Policies Based on Sensitive Information Types

Message Center notification MC1235742 (published 20 February 2026, Microsoft 365 roadmap item 557554) describes a new Microsoft Purview Data Loss Prevention (D...


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Backup, Connections, and AI in SharePoint Feature

With the normal razzmatazz associated with SharePoint announcements, Microsoft marked SharePoint’s 25th anniversary with a bunc...


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