By Nonprofit Learning Lab In social services, one of the most persistent operational challenges in case management is maintaining consistent communication with clients. Case managers often rely on phone calls to coordinate services, confirm appointments, and support follow-through. However, many of these calls go unanswered, creating delays, inefficiencies, and missed opportunit...

A nonprofit organization without effective communication is unlikely to stand the test of time. Recent research found that 66% of clients who switched to a competitor in 2026 did so because company representatives’ communication skills were poor

When it comes to filling open positions, many organizations rely on degree requirements that unintentionally exclude talented, capable candidates. This barrier, referred to as the “paper ceiling,” can sometimes limit your organization’s impact and hiring processes more than you might realize.

If you want your nonprofit to hit your revenue goals for the year, running multiple fundraising campaigns might be worth considering. After all, having multiple fundraisers at once helps you diversify your revenue and reach new possible donors.

By Nonprofit Learning Lab Nonprofit professionals are expected to do it all – fundraising, marketing, leadership, and operations – often with limited time and resources. The right professional development training can make the difference between feeling stretched thin and leading with confidence. That’s where Nonprofit Learning Lab’s online training programs  come in. Designed s...