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Website title: No Jitter | Insight for the Connected Enterprise

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CallMiner's findings highlighted different priorities for successful AI deployment, demonstrating a need for organization-wide transparency.

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Two things stand out: automated skill discovery with supervisor oversight and a routing engine that extends beyond the contact center.

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Proving AI works is only the beginning. The harder work comes later: building the processes, governance, and accountability needed.

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Verint showcases new AI products and a converged product roadmap at its 2026 customer event.

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Per data streaming platform Confluent's latest research, continuous data processing helps organizations navigate common data challenges that limit AI implementation.

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