Muzli - Design Inspiration - Medium

A support agent has ticket #4521 open. A customer wants a refund on an annual plan, and there are forty more tickets in the queue. On the…

Five situations to try, a simple way to test each one, and two prompts for fixing what you find, all in about 20 minutes and before…

For years, my work as a Product Designer followed a familiar pattern. I started with Sketch, where we built libraries, reusable components and common patterns so the whole team could work consistently. Then we moved to Figma for better collaboration, prototyping and newer capabilities.

Of course, migrating was not as si...

How to uncover usability problems, test real interactions, and improve an AI-generated design before development begins.

I have reviewed hundreds of product design portfolios, run dozens of hiring cycles across traditional banking and crypto products, and made my share of hiring mistakes. Here is what I actually look at, what kills a candidacy in the first five minutes, and ...