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Why is Project Management (PM) often still time consuming and inefficient? Are you still repeatedly updating spreadsheets, drowning in post-its and participating in weekly update meetings? That’s really a waste of time and effort. You can have a complete overview of your project in a glance, with a little help from the right software tool. […]
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Do you want to gather feedback from users, customers, visitors or anyone else interacting with your digital channels? Smart choice! Businesses that leverage consumer insights outperform their competition by 85%, according to Microsoft. A popular way to start collecting feedback is by creating a survey. But which questions should you use? And how, exactly, do […]
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Collecting customer feedback is a pretty standard practice for customer experience (CX) professionals nowadays. However, when it comes to knowing what kind of forms you should use where and how to leverage the data, the road isn’t always clear. In this article, we’ll give you some concrete methods on how to use your customer feedback […]
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Qualtrics is one of the most recognised Experience Management (XM) platforms on the market and for many organisations it remains a strong choice. But in 2026, more European teams are re-evaluating whether an American broad global XM suite is the best fit, not only because of workflow complexity, but also because of data governance expectations […]
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There’s no shortage of website feedback tools and that’s exactly the problem. With so many platforms covering surveys, on-page widgets, communities, visual bug reporting and review management, it’s easy to lose track of what each tool actually does (and which ones you truly need). Nearly 77% of consumers view brands more favourably when they proactively […]
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