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Website title: #1 Generative AI Chatbot Solution in SEA - Mimin

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Mimin, an AI-powered conversational platform helping businesses create seamless customer journeys, today announced a strategic partnership with Alcatel-Lucent Enterprise (ALE) to bring multilingual conversational AI and voice automation into the hospitality sector across Asia-Pacific.

Through integration with ALE’s Rainbow Hospitality ecosystem, this collaboration e...


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Seorang pembeli di Singapura menemukan toko online Anda lewat Instagram. Ia bertanya soal produk skincare, lalu memesannya. Dua minggu kemudian, ia kembali menyapa lewat WhatsApp untuk menanyakan produk lain.

Sayangnya, ia harus memulai percakapan dari nol lagi. Tidak ada sapaan yang mengenali bahwa ia pernah belanja sebelumnya. Tidak ada konteks d...


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A shopper in Singapore discovers your online store through Instagram. She asks about a skincare product, gets a reply, and places an order. Two weeks later, she comes back through WhatsApp this time asking about a different product she spotted in your story.

She has to start the conversation from scratch. No greeting that acknowledges she has shopped before. No cont...


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Bayangkan seorang tamu memesan hotel butik di Bali via DM Instagram. Ia meminta kamar di lantai atas untuk merayakan anniversary. Saat hari check-in tiba, resepsionis tersenyum dan bertanya, “Bisa dibantu nama dan tujuan kunjungannya?”

Pertanyaan itu diulang dari nol.

Catatan anniversary dan permintaan kamar lenyap karena tidak a...


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First, a guest books a boutique hotel in Bali through an Instagram DM. During the chat, they mention a wedding anniversary and request a high-floor room. Eventually, check-in day arrives. The front desk smiles and asks: “Can I take your name and the purpose of your visit?”

Consequently, they ask the exact same question from scratch. There is zero record of the Insta...


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