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This is about the motivation for the chart and its math. We shouldn’t ask manufacturing professionals to apply a technical tool without explaining its purpose and its theory. However, without doing either, the SPC literature promotes the use of the chart to detect changes in the fluctuations of measured variables, along with charts for changes […]
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In 1995, Peter Drucker conceded that Management By Objectives (MBO) was not “the great cure for management inefficiency” he had believed when he coined the term 41 years earlier. In the meantime, the technique had contributed massively to the decline of American industry by turning managers into metrics gamers. On 10/7/2025, The Conversation published an […]
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For most participants, Day 2 of the Global Lean Summit was a visit to the Toyota Material Handling (TMH) plant in Columbus, IN, organized by Sam McPherson and hosted by Tom Lego. There were two busloads of us. The Tour TMH gave us an introduction to the company, took us through their shop floor, their “adrenaline room,” […]
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Charts you share with others need a bodyguard of text to be self-explanatory, avert misunderstandings, and support learning. None of this matters when you chart exclusively for your own use, but it is obligatory when communicating with a team or making a case to management. Generating an informative, actionable chart can take hours; documenting and […]
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This is the first of several posts about my personal history with manufacturing quality. While I have never had the word “quality” in my job title, and it has never been my exclusive focus, I can’t name a project I have worked on in the past 44 years that didn’t have a quality dimension. […]
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