On the surface, over-delivery sounds admirable. It sounds generous. It sounds like excellent service. But the reality is that over-delivery can quietly erode profit, energy, and confidence inside a design firm. Feeling that your business is successful and also exhausting often points to a major underlying issue. That exhaustion has less to do with workload and more to do with...
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Melissa Galt's title: Interior Design Consulting Business Coach - Melissa Galt