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Logan Consulting

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Logan Consulting: Logan Consulting | QAD Consulting | Microsoft Dynamics Partner | ERP Consulting

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Beyond Contact Management: Benefits of Microsoft CRM

Microsoft CRM is often thought of as a tool for storing contact information, but modern CRM systems, like Microsoft Dynamics 365, offer far more value. When used strategically,


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Ways to Utilize Microsoft Dynamics GP Outside of Financials

Microsoft Dynamics GP is recognized as a strong financial management solution, but when used strategically, Dynamics GP can support operational efficiency, reporting, and collaboration across multiple departments. Below are several ways o...


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Stop Fraud at the Door: Automating Sales Order Holds in D365 Retail and Commerce

Businesses using a call center know it’s a vital sales channel for building personal customer relationships, but it also presents a unique vulnerability: fraudulent transactions. Unlike many e-commerce platforms with instant address verification services (AVS) and card security codes, call center agents are often relying on the information provided by the pers...


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How to Successfully Present QAD Reports to Management

QAD provides a wealth of operational and financial data, but even the most accurate reports can fall flat if they aren’t presented in a way leadership can quickly understand. Successful reporting to management isn’t about showing everything QAD can do; it’s about highlighting what matters most and connecting data to decisions. When reporting to management ensure you know what...


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Business Processes to Consider Reviewing in Q1

The beginning of a new year is often a natural moment to pause and reflect on how well QAD is supporting day-to-day operations. Q1, in particular, sits at a useful intersection, after year-end close and before many organizations enter peak operational periods, making it a practical time to review key processes and identify potential areas for improvement. 

Rather ...


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