Local Search Forum

I have a client who does appliance repair. They are legit and formerly ranked well for the GBP. Now, there is a lead generation company that has launched 3 websites and 3 GBPs in his market.

They are generating fake reviews (but with quite a sophisticated system) and ranking all three of our GBPs ahead of my client's GBP.

We've started reporting them - they wer...

Click to expand... I'm unable to reply to customer reviews on my Google Business Profile. Whenever I click Reply, a red error message appears saying:


"This customer will be notified about your repl...

Let me start by saying that I focus on website redesigns that updates/implements SEO for small businesses. I don't do maintenance. So I'd appreciate input from those who do monthly to help me understand this scenario.

A potential client is a medical spa owner in the suburbs and wants a website redesign. She told me she was quoted $1800/month for SEO services. Her SEO i...

Hi, so we're seeing that after the review bug the reviews are showing in the dashboard now but it's saying that we haven't responded to any reviews. You can see review responses when looking in maps but in the dashboard we are seeing this.
Anyone else seeing this? I looked at multiple accounts and they're showing the same thing.
Thanks!

I have just watched a Youtube video promoting such software with 10,000+ users and the cost for top 3 ranking in google maps is 100USD per month. They claim that provide GBP optimisation, website SEO, social media posting, citations and GBP posting, and review system? So how do they do that when my cost is 1000USD and struggling on it with all the additional things I had to do a...