follow.it gives you an easy way to subscribe to Lee Cockerell's news feed! Click on Follow below and we deliver the updates you want via email, phone or you can read them here on the website on your own news page.
You can also unsubscribe anytime painlessly. You can even combine feeds from Lee Cockerell with other site's feeds!
Title: Lee Cockerell
Is this your feed? Claim it!
One of the biggest mistakes leaders make is assuming people know what great customer service looks like. Most employees want to do a good job. The problem is they often haven’t been shown exactly what “good” means. Without clear expectations, everyone develops their own ...
Turnover is one of those metrics that can easily be misunderstood. Many organizations celebrate low turnover as a sign that everything is going well. While that can certainly be true, the number by itself never tells the whole story. The better question is whether you’re retain...
“Curiosity grows when you expose yourself to new experiences.”
Artificial intelligence is changing the way we learn. Answers are available almost instantly and information has never been easier to access. While that’s an incredible advantage, it also is important to make sure we don’t lose our curiosity.
Despite what we may think right now, being curious ha...
Knowledge has never been easier to find. We can read books, attend workshops, listen to podcasts, and watch experts share their best advice every day. Yet with all the information available, many people still struggle to make meaningful progress.
I’ve come to believe the problem isn’t a lack of knowledge. It’s...