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Site title: Lean Enterprise Institute | Learn Lean Thinking & Practice

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From Agile to Lean Tech: Theodo’s Journey to Scalable Learning 

THE BOTTOM LINE: For over 14 years, Theodo has explored what it truly means to apply lean thinking to software development — beyond agile frameworks. Its journey began with a failure that revealed the limits of blindly delivering what clients asked for. From there, digital delivery was reframed as a learning...


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Lean in the Age of AI: Optimizing the Stream, Not the Coder

In IT, we don’t talk much about lean anymore.

And for a long time, that made perfect sense. We didn’t need to talk about it because we had successfully baked it into our systems. We adopted agile to tackle the waste of large batch sizes. We built DevOps pipelines to eliminate the waste of waiting and handoffs. We ...


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UMass Memorial Health Transformation Journey 

THE BOTTOM LINE: In 2013, when Dr. Eric Dickson took over as President and CEO of UMass Memorial Health, the large healthcare system was in financial trouble and patient and caregiver satisfaction was waning. He proceeded to establish a management system that defined standard processes and behaviors throughout the organization, engaged everyone in improveme...


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Building Communities that Learn: Lessons from the AI Frontier with Gene Kim

DevOps leader Gene Kim, co-author of The DevOps Handbook (2021) and Wiring the Winning Organization...


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Management: Designing the System Where People and AI Work Together 

In previous articles in this four-part series, we explored why the impact of AI varies so widely across organizations. The technology itself is increasingly accessible and powerful, yet results remain uneven. Some teams see meaningful gains,...


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