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Title of Lean Blog: "LeanBlog.org | Lean Management, Leadership & Continuous Improvement"

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A Rare CEO Perspective: What GE Aerospace’s Annual Report Reveals About Operations

TL;DR: Instead of leading with financials, GE Aerospace's CEO letter focuses on Lean fundamentals–Respect for People, safety first, empowered teams, and continuous improvement–offering a rare, credible example of how operational leadership (not slogans) drives real performance. Most annual reports and shareholder letters follow a familiar script. Financial results take center...


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Ray Zinn on Learning from Mistakes — and Why "Fail Fast, Fail Often” Misses the Point

Ray Zinn argues that effective leadership isn't about failing fast, but about learning from mistakes by acknowledging them quickly, fixing them early, and not repeating what already doesn't work. I recently had the pleasure of hosting Ray Zinn on the My Favorite Mistake podcast. Ray is the longtime former CEO of Micrel Semiconductor, where he led the company for 37 years, kee...


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What Ford and the UAW Saw in Japan in 1981 — and Why Some Leaders Missed the Lesson

In 1981, Ford Motor Company and UAW leaders traveled to Japan to study Toyota, Nissan, and Mazda — and they came home with very different conclusions about what they had seen. Another in this series drawn from the Don Ephlin Papers.Back in 2016, I spent a day at the Walter P. Reuther Library in Detroit digging through boxes of notes, memos, and reflections from one of the UAW...


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When "AI Improvement” Adds Waste Instead of Value: A Hotel Valet Example

tl;dr: An “AI improvement” that adds steps, time, and friction–while ignoring frontline and customer input–isn't innovation, it's just waste with a modern label. I recently stayed at a hotel in the Marriott family–one that positions itself toward the higher end of service and luxury. In the past, getting my valet-parked car was simple and smooth: It worked. It felt personal. ...


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You Can’t Punish Your Way to Pride: Deming, Toyota, and Learning from Mistakes

Fear Drives Compliance — Respect Builds Pride, Learning, and Improvement TL;DR: Don Ephlin once wrote, “You can't punish your way to pride.” That insight still resonates today. Fear might create short-term compliance, but respect creates long-term learning. Here's what Ephlin, Deming, and Toyota taught us about turning mistakes into improvement. “You can't punish your way to ...


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