Latest Blog Posts | CareSmartz360 Homecare Industry Insights

EVV is not new. The federal requirement dates back to the 21st Century Cures Act. What is changing in 2026 is the level of state monitoring and, in several states, the connection between EVV performance, corrective action, claim processing and provider oversight.

For agencies operating across state lines, that means managing multiple Medicaid EVV frameworks at once. Ag...

You can lose Medicaid revenue long before a claim ever reaches billing.

Often, it starts with the authorization.

An authorization tells an agency what a client is approved to receive, including the service, amount, frequency, and dates covered. The exact rules vary by state, Medicaid program, and payer. But operationally, the job is the same: keep what's approv...

Home care agencies generate thousands of data points every day across caregiver activity, scheduling, authorizations, billing, collections, and other operations. Together, these data points can help leaders understand business performance, but only when the information is easy to access and interpret.

The central question is: How can agencies turn that information into...

Caregiver turnover doesn't always begin months into the job. For many agencies, the risk starts much earlier – during recruitment, onboarding, and the first weeks of employment.

You see, caregiving is integral to making clients feel better and cared for. However, if operational gaps leave many loose ends, caregiver turnover is likely.

The

Electronic Visit Verification (EVV) is now mandatory for most Medicaid-funded home care.

However, EVV compliance alone doesn't solve the problem.

If verified visits still require manual corrections before billing, agencies lose hours every week.

And eventually end up delaying reimbursements. That’s why choosing the right EVV system matters as much as m...