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Site title: Just Court ADR - The blog of Resolution Systems Institute
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Recent research suggests that large-language models (LLMs) acting as facilitators in text-based dispute resolution can be trained to accurately identify human emotions and to intervene to change the trajectory of a dispute when the emotions might otherwise lead to an impasse.
The authors[1]</...
RSI recently completed our evaluation of an equity audit implementation project by the Center for Conflict Resolution (CCR) in Chicago. CCR staff, board members and volunteers worked with a consulting partner to uncover barriers preventing their volunteer mediator roster from fully reflecting the diversity of the communities CCR serves. After identifying barriers, they made m...
Do you know the best ways to communicate with self-represented litigants (SRLs)? That’s the question we asked our newsletter readers and social media followers over the last two months through a short (four-question) quiz. Our initial answer is in: Most quiz takers have some understanding of how best to share information with SRLs, but they also have the space to learn more.
